Privacy Policy

---

PRIVACY NOTICE

Last updated: 14/06/2025

This Privacy Notice for One Jersey App ('we', 'us', or 'our') describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you:

• Visit our website at http://www.onejersey.app or any website of ours      that links to this Privacy Notice
• Use ot      the ‘’One Jersey App’’, available on the Play Store and IOS.
• Engage      with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this Privacy Notice will help you understand your rights and choices regarding your personal data and privacy. We are responsible for making decisions about how your personal information is processed. If you disagree with our policies and practices, please refrain from using our Services. If you still have any questions or concerns, please get in touch with us at gdpr@onejersey.app.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. 

Do we process any sensitive personal information? Some of the information may be considered 'special' or 'sensitive' in certain jurisdictions, for example, your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, to communicate with you for security and fraud prevention purposes, and to comply with applicable laws. We may also process your information for other purposes with your consent. We process your data only when we have a valid legal reason to do so. Learn more about how we process your information in the section below.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information in the section below.

How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Discover how we safeguard your information in the section below.

What are your rights? Depending on your geographical location, the applicable privacy law may grant you specific rights regarding your personal information. Learn more about your privacy rights in the section below.

How do you exercise your rights? The easiest way to exercise your rights is to submit a data subject access request or contact us. We will consider and act upon any request in accordance with applicable data protection laws.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

7. HOW LONG DO WE KEEP YOUR INFORMATION?

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

9. DO WE COLLECT INFORMATION FROM MINORS?

10. WHAT ARE YOUR PRIVACY RIGHTS?

11. CONTROLS FOR DO-NOT-TRACK FEATURES

12. DO WE MAKE UPDATES TO THIS NOTICE?

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services when participating in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• names
• phone numbers
• email addresses
• mailing addresses
• contact preferences
• billing addresses
• debit/credit card numbers
• usernames
• passwords

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment, such as your payment instrument number and the security code associated with it if you choose to make purchases. All payment data is handled and stored by Fondy.IO. You may find their privacy notice link(s) here: https://fondy.io/gb/privacy-notice/.

Social Media Login Data. We may offer you the option to register with us using your existing social media account details, such as your Facebook, X, or other social media account. Suppose you choose to register in this way. In that case, we will collect certain profile information about you from the social media provider, as described in the section called 'HOW DO WE HANDLE YOUR SOCIAL LOGINS?' below.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information). Still, it may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location location, information about how and when you use our Services, and other technical details. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related,      diagnostic, usage, and performance information our servers automatically      collect when you access or use our Services and which we record in log      files. Depending on how you interact with us, this log data may include      your IP address, device information, browser type, and settings and      information about your activity in the Services (such as the      date/time stamps associated with your usage, pages and files viewed,      searches, and other actions you take such as which features you use),      device event information (such as system activity, error reports      (sometimes called 'crash dumps'), and hardware settings).
• Device Data. We collect device data, including information about the computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
• Location Data. We collect location data, such as information about your device's location, which can be either precise or imprecise. The amount of information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information by either refusing access to the information or by turning off your location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the  Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you for security and fraud prevention, and comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To      facilitate account creation and authentication and otherwise manage user      accounts. We may process your information to enable you to create      and log in to your account, as well as to maintain the functionality of      your account.
• To      deliver and facilitate the delivery of services to the user. We      may process your information to provide you with the requested service.
• To      respond to user inquiries/offer support to users. We may process      your information to respond to your inquiries and solve any potential      issues you might have with the requested service.
• To      send administrative information to you. We may process your      information to send you details about our products and services, changes      to our terms and policies, and other similar information.
• To      enable user-to-user communications. We may process your      information if you choose to use any of our offerings that allow for      communication with another user.
• To      save or protect an individual's vital interest. We may process      your information when necessary to save or protect an individual's vital interests,      such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with regulations, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

The General Data Protection Regulation (GDPR) and the Data Protection (Jersey) Law 2018, as well as the Data Protection Authority (Jersey) Law 2018, require us to explain the valid legal bases on which we rely to process your personal information. As such, we may rely on the following legal bases to process your personal information:

• Consent. We      may process your information if you have permitted us (i.e. consent)      to use your personal information for a specific purpose. You can withdraw      your consent at any time. 

• Performance      of a Contract. We may process your personal information when we      believe it is necessary to fulfil our contractual obligations to      you, including providing our Services or at your request before entering      into a contract with you.

• Legal      Obligations. We may process your information when we believe it      is necessary to comply with our legal obligations, such as cooperating      with law enforcement bodies or regulatory agencies, exercising or      defending our legal rights, or disclosing your information as evidence in      litigation in which we are involved.

• Vital      Interests. We may process your information where we believe it is      necessary to protect your vital interests or the vital interests of a      third party, such as in situations involving potential threats to the      safety of any person.

In legal terms, we are generally the 'data controller' under Jersey data protection laws concerning the personal information described in this Privacy Notice, as we determine the means and/or purposes of the data processing we perform. This Privacy Notice does not apply to the personal information we process as a 'data processor' on behalf of our customers. In such situations, the customer with whom we have entered into a data processing agreement and with whom we provide services is the 'data controller' responsible for your personal information. We process your information on their behalf following your instructions. If you would like to learn more about our customers' privacy practices, please refer to their respective privacy policies and direct any questions you may have to them.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

• Business      Transfers. We may share or transfer your information in      connection with or during negotiations of, any merger, sale of company      assets, financing, or acquisition of all or a portion of our business to      another company.

• Other      Users. When you share personal information or otherwise      interact with public areas of the Services, such personal information may      be viewed by all users and may be publicly made available outside the      Services in perpetuity. If you interact with other users of our      Services and register for our Services through a social network (such as      Facebook), your contacts on the social network will be able to see your      name, profile photo, and descriptions of your activity. Similarly,      other users will be able to view descriptions of your activity,      communicate with you within our Services, and view your profile.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

Specific information about how we use these technologies and how you can opt out of certain cookies is outlined in our Cookie Notice.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on that social media platform.

We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control and are not responsible for other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, as well as how to set your privacy preferences on their sites and apps.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a more extended retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your data has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

9. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users under 18 years of age has been collected, we will deactivate the account and take reasonable measures to delete such data from our records promptly. If you become aware that we have collected data from children under the age of 18, please get in touch with us at gdpr@onejersey.app.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

Relevant Law

Our data practices are governed by the Data Protection (Jersey) Law 2018, the Data Protection Authority (Jersey) Law 2018, and, where relevant, the General Data Protection Regulation (GDPR).

We will consider and act upon any request in accordance with applicable data protection laws.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: 

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. 

Account Information:

If you would at any time like to review or change the information in your account or terminate your account, you can:

• Log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies:

Most Web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove cookies and reject them. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at gdpr@onejersey.app.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers, as well as some mobile operating systems and mobile applications, include a Do-Not-Track ('DNT') feature or setting that you can activate to signal your preference for not having data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

12. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We reserve the right to update this Privacy Notice from time to time. The updated version will be indicated by an updated 'Revised' date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice regularly to stay informed about how we protect your information.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you are a resident of Jersey, Channel Islands, we are the 'data controller' of your personal information. You can contact us directly regarding our processing of your data by email at gdpr@onejersey.app, by phone at [01534]731271, or by post to:

Les Fonds Cottage,

La Sente Des Fonds,

Grouville,

JE3 9AS

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.