Privacy Policy

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Privacy Notice

Effective Date: 20/02/2025

This Privacy Notice explains how One Jersey App ("we," "us," or "our") collects, uses, stores, and protects your personal information when you use the One Jersey App website ("Website"). We are committed to complying with the General Data Protection Regulation (GDPR) and other relevant data protection laws governing users in Jersey and the United Kingdom.

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1. Who We Are

One Jersey App is the data controller responsible for your information on this Website.

Contact: gdpr@onejersey.app 

2. What Data We Collect

We may collect and process the following personal data:

• Name, email address, and other contact information provided via our forms  

• IP address, browser type, and device data  

• Pages visited, usage, and analytics data  

• Any other information you provide to us voluntarily

3. How We Collect Data

• You provide most data directly by filling in forms, registering, or emailing us  

• We also collect data automatically via cookies and similar technologies when you use our Website  

• We may receive certain data from third parties where relevant and lawful

4. Legal Basis for Processing

We process your information under the following bases:

• Your consent (e.g., to receive marketing or use cookies)  

• Necessity for the performance of a contract  

• Compliance with legal obligations  

• Our legitimate interests (e.g., to improve services)

5. How We Use Your Data

We use your data to:

• Provide, operate, and improve our Website and services   

• Communicate with you, including responses to inquiries  

• Analyse website usage and user trends  

• Comply with legal obligations  

• Send you information you have consented to receive

6. Cookies and Tracking

We use cookies to enhance user experience, understand usage patterns, and support Website functionality. You may manage cookie preferences through your browser settings. Learn more in our Cookie Policy.

7. Data Sharing and Transfers

We do not sell your data. We may share information with vendors and service providers who support the Website or when required by law. We implement appropriate safeguards to protect your information if data is transferred outside Jersey, the UK, or the EU.

8. Data Retention

We retain your personal data only as long as necessary for the purposes described, or as required by law. After that period, we securely delete or anonymize your data.

9. Data Security

We use appropriate technical and organisational security measures to protect your data from loss, misuse, or unauthorised access.

10. Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you  

• Request correction of inaccurate or incomplete data  

• Request deletion of your data (“right to be forgotten”), under certain conditions  

• Restrict or object to the processing of your data, under certain conditions   

• Receive your data in portable format, or have it transferred to another party   

• Withdraw consent at any time (where consent is the legal basis)  

• Lodge a complaint with the Jersey Office of the Information Commissioner or your local EU supervisory authority

To exercise your rights, contact: gdpr@onejersey.app. We will respond within one month.

11. Limitation of Liability and User Responsibility

While we work to keep your data secure, you use this Website at your own risk. One Jersey App does not accept responsibility for any data loss or damages resulting from the use or inability to use the Website.

12. Links to Other Websites

Our Website may include links to third-party sites. We are not responsible for their privacy practices. Please review their privacy notices.

13. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Changes will be posted here with an updated effective date.

14. Contact Us

If you have questions or wish to exercise your data rights, contact us in writing by email at gdpr@onejersey.app.

If you are not satisfied with our response, you can contact the Jersey Office of the Information Commissioner.